Research & Development

coffee espresso in car showroom

How coffee became a tool for selling clothes and cars

Ben Mitchell chats with Ozan Akcay and Go Miyazaki of VooStore in Berlin about how coffee can be leveraged by businesses to boost sales and brand loyalty... Read more
coffee drinking habits

How does weather influence coffee drinking habits?

Matt Haw speaks to cold brew consultant and educator, Randy Anderson, to examine how changes in the weather alter coffee drinking habits around the world... Read more
flow rate for espresso

A guide to adjusting espresso flow rate for different roast levels

Expert barista Matt Haw investigates the frequently overlooked relationship between flow rate and coffee roast level in espresso extraction... Read more
Unidentified specialty coffee baristas brewing coffee in a modern hipster coffee shop cafe in Chiang Mai, Thailand.

Bangkok: Southeast Asia’s new specialty coffee hub

Ben Mitchell speaks with Thai barista and roaster Wasin Chalanuchpong to find out more about Bangkok’s developing role as Southeast Asia’s specialty coffee hub... Read more
baristas small talk

How baristas can perfect the art of small talk

Jordan Montgomery speaks with Dario Scilipoti of Bluebird Coffee Roastery and Hany Ezzat of ONA Coffee about why conversations with customers must go beyond the topic of coffee... Read more
burr sharpness ptds

How does burr sharpness affect a coffee’s particle size distribution?

Jenna Gottlieb investigates the importance of coffee grinder burr sharpness in determining particle size distribution, calling on the help of coffee scientist and author, Robert McKeon Aloe... Read more
why do coffee shops fail

A bitter reality: Why do coffee shops fail?

Bronwyn Linkhorn speaks with Aaron Torres Guerrero of Ue Coffee Roasters about the driving forces behind successful coffee shops – and why some are less fortunate... Read more
pay-per-minute coffee shop

Could a pay-per-minute pricing model save coffee shops?

As inflation and soaring energy costs hit coffee shops, some are seeking alternative strategies to stay afloat. UK-based coffee shop owner Ben Mitchell explores whether a system of charging for customers’ time could work... Read more
coffee cup tasting

How to set up a coffee cup tasting from home

Matt Haw speaks with champion barista Nicole Battefeld-Montgomery to find out more about coffee cupping and how it can be turned into an at-home sensory analysis experience... Read more

Debunking the 10-second espresso myth

Ben Mitchell speaks with operations developer at Betty & Taylors of Harrogate, William Woodhouse-Banks, to dissect the belief that espresso is only good for ten seconds after brewing... Read more