Jess is a UK-based writer with expertise in specialty coffee, hospitality, and sustainability. She has spent time working as a barista, trainer, and account manager, before making the jump to become a full-time writer.
Diana Zuluaga of Heylo Coffee and Rafael Maggion of Barcelona Coffee Guide speak to Jess Palmer about how they are utilising technology to help coffee consumers make more informed choices.
As climate change hits coffee yields, a small number of espresso machine manufacturers are helping cut emissions on the consumer side. Jess Palmer speaks with Carimali’s marketing manager, Roberto Gregis, to find out how.
As coffee shop owners feel the pinch from rising energy costs, Jess Palmer explores the different ways to prevent heat loss in preparation for the colder months.
Jess Palmer speaks with barista trainer and VP of product at Blank Street Coffee, Jai Lott, about how automatic coffee equipment can help foster greater customer engagement.
2022 German Brewers Cup Champion, Nicole Battefeld-Montgomery, outlines the value and necessity of properly caring for and maintaining your espresso machine.
Coffee consultant and 2018 World Barista Champion, Agnieszka Rojewska, offers her predictions on how humans and tech will coexist in the hospitality industry of the future.