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baristas small talk

How baristas can perfect the art of small talk

Jordan Montgomery speaks with Dario Scilipoti of Bluebird Coffee Roastery and Hany Ezzat of ONA Coffee about why conversations with customers must go beyond the topic of coffee... Read more
why do coffee shops fail

A bitter reality: Why do coffee shops fail?

Bronwyn Linkhorn speaks with Aaron Torres Guerrero of Ue Coffee Roasters about the driving forces behind successful coffee shops – and why some are less fortunate... Read more
sugar in specialty coffee

Is sugar making a comeback in specialty coffee?

Ben Mitchell speaks with the founder of Coaltown Coffee Roasters, Scott James, to understand whether sugar has a place in the “elitist” world of specialty coffee... Read more
high arabica prices

How high arabica prices have opened up new opportunities for robusta

Jenna Gottlieb speaks with the founder of Bonomi, Vardhman Jain, about the ongoing coffee price crisis and how robusta presents a viable solution for the future... Read more
boiling water on coffee

Too hot to handle: Is boiling water bad for coffee?

Matt Haw explores how science is attempting to calculate the perfect brewing temperature for coffee, and why for baristas, it’s all about consistency... Read more
workers visit a coffee shop to improve their workplace wellness

The crucial role of coffee in workplace wellness

Hayley Osborne chats with the co-founder of the Workplace Wellness Company, Kevin Burnham, to find out how a small cup of coffee can make the world of difference to staff wellbeing... Read more
barista courses

Are barista courses really worth it?

Jenna Gottlieb chats with barista trainer Vicki Hart to find out whether formal training beats hands-on experience when it comes to working at a coffee shop... Read more

How can coffee shops manage rising costs without decreasing coffee quality?

Bronwyn Linkhorn speaks with two coffee experts to find out about the impact of rising costs and what businesses can do to survive without compromising on quality... Read more
staff shortages

The Great Resignation: How staff shortages are affecting coffee businesses

Brand and marketing director Graham Hadaway speaks with Jenna Gottlieb about how HoReCa businesses – including coffee shops – have battled with staff shortages and what can be done to remedy ongoing issues... Read more
female coffee producer

The indispensable role of women in coffee

From pickers and producers to baristas and roasters, women contribute to every stage of the coffee supply chain. Jenna Gottlieb speaks with Lucia Bawot and Nicole Battefeld-Montgomery to understand their crucial role in the industry... Read more