Design & Technology

tech-led coffee company

Exploring the rise of tech-led coffee companies

Bellwether Coffee’s chief coffee officer, Arno Holschuh, talks about the intersection between technology and coffee, and how the future of tech-led coffee companies is shaping up... Read more
milk frothing for coffee

Could automatic milk frothers replace the classic steam wand?

Head barista and founder of Latte Art Bar, Joao Almeida, speaks with Jenna Gottlieb about the advantages of automatic milk frothers in modern coffee shops... Read more
elektra coffee machine

How coffee shops can upscale their servings in a post-pandemic world

As consumers settle into post-pandemic life, operations lead at Starbucks South Africa, Ishan Natalie, explains how coffee shops can entice them back by upscaling their servings... Read more
overheating coffee grinders slingshot

The problem with overheating coffee grinders

Jenna Gottlieb speaks with coffee scientist Adam Lees about how hot grinders can affect coffee extraction and what can be done to mitigate the problem... Read more
superautomatic coffee machines

How superautomatic coffee machines can improve customer engagement

Jess Palmer speaks with barista trainer and VP of product at Blank Street Coffee, Jai Lott, about how automatic coffee equipment can help foster greater customer engagement... Read more
barista workflow in a coffee shop

How to maximise barista workflow for a better customer experience

The owner of Precision Pour, Brice Young, chats with Tanya Nanetti about the concept of barista workflow and its role in keeping cafés organised and efficient... Read more
nicole battefeld montgomery

A barista champion’s guide to cleaning your home espresso machine

2022 German Brewers Cup Champion, Nicole Battefeld-Montgomery, outlines the value and necessity of properly caring for and maintaining your espresso machine... Read more
cafe location

Location, location, location: How Covid-19 changed coffee shop geography

From percentage rents to neighbourhood battles, the priorities for choosing a coffee shop location have changed considerably since the outbreak of the pandemic.. Read more
roasting plant london

Exploring the rise of experiential coffee shops

Roasting Plant’s Thomas Hartocollis discusses the role of the experiential coffee shop as the world gradually recovers from the effects of Covid-19... Read more
asia coffee delivery apps

How delivery apps revolutionised Asia’s coffee sector

Yker Valerio speaks to Mauricio Pérez, producer relations manager at Coffee Exchange, to understand how delivery apps are transforming Asia’s coffee industry... Read more