Head of coffee at Caravan Coffee Roasters, Andrea Otte, talks about her approach to creating a coffee quality program.

Ask a handful of people who work in the coffee industry to define “quality”, and you’re likely to get a different answer every time.

As the specialty coffee industry changes and many companies expand from small start-ups to multi-site enterprises, it can be difficult to locate where the concept of quality, or a quality control system, should fit into a growing business…

Founder and CEO of WatchHouse, Roland Horne, tells us about his personal and professional experiences growing a specialty coffee company

In September 2014, I embarked on a journey into the industry, driven by my frustration as a disillusioned retail consumer. It wasn’t limited to coffee; rather, it encompassed my belief in redefining the retail experience in a truly authentic manner.

My travels to Australia, Japan, and South Korea further illuminated the stark contrast in retail authenticity back in the UK…

Maria Pavani gives her unique insight into the world of coffee competitions as a WCC-certified judge

I still remember when I started working in the coffee industry.

One of the highlights of being part of the specialty coffee community was following the World of Coffee shows and watching the World Barista Championships – where over 50 of the finest baristas in the world have 15 minutes to prepare four espressos, four milk beverages and four signature drinks, before presenting them to sensory and technical judges…

The founder of Redemption Roasters, Max Dubiel, shares his story of beginning a social impact specialty coffee company.

When we started Redemption Roasters seven years ago, our goal was to create a specialty coffee brand that went beyond exceptional coffee. Since then, it’s become evident that the way we talk about social impact in the coffee industry has changed.

Traditionally, impact in specialty coffee was primarily focused on ensuring fair wages and working conditions for farmers at the origin of coffee production. Think of the Fairtrade organisation, UTZ-certified and Rainforest Alliance-certified coffee…

World Brewers Cup Champion 2018, Emi Fukahori, offers her advice on how to approach coffee competitions and how to keep a cool head in front of the judges.

Competing is one of the best ways to grow as a coffee professional and as an individual. But growth comes with putting yourself outside of your comfort zone – and that’s exactly what competitions do.

Since they started, we have witnessed skilful baristas take to the stage showcasing innovations within specialty coffee. Only one person can win first place…

Former café owner and senior manager at Redemption Roasters, Ben Mitchell, discusses why a new wave of regulations and changing consumer behaviour are about to shake up the coffee industry forever. 

During my eight years working in coffee, sustainability has always been a part of the conversation.

But while our industry has flirted with ethical and sustainable business practices for some time, there are incoming rules and regulations that companies are going to have to take much more seriously…

The CEO of Elektra Coffee, Alessio Pezzoni, explains how a small town in Italy has been at the heart of some of the most groundbreaking innovations in espresso for nearly 80 years.

If you’ve ever been to Treviso in northeastern Italy, you’ll know that it is a city where the past meets the present. Within the medieval fortified walls are cobbled streets, 14th-century churches, and timeless canal which form the backdrop to the vibrant everyday life of locals.

However, what is even more striking about Treviso is its authenticity. Despite being so close to Venice, Treviso has held onto its Italian heritage which can be felt at every turn and down every narrow street…

roastery based in the UK, unveils why 2023 will mark several turning points for the coffee industry.

It’s easy to feel daunted by the challenges our industry faces this year. But I’m hopeful 2023 will bring positive changes throughout the supply chain that will lead us toward a more sustainable and prosperous future.

How will we tackle critical sustainability issues, and respond to inflation, while drawing in new customers? Here is what I think we can expect from the year ahead…